I had a really enjoyable stay at this hotel. the rooms were spacious and had magnificent river views, which made for a truly memorable experience. The hotel also provided a delicious dinner served in Kaiseki cuisine, and a buffet breakfast that offered a variety of options. The staff were incredibly helpful and recommended a fantastic beef BBQ restaurant that exceeded expectations. Additionally, the prices for the rooms with river views were much more reasonable compared to similar rooms in nearby hotels.

All in all, everything was satisfactory and met my expectations.

I had a wonderful stay with stunning views of a river from my room. The room was spacious and clean with comfortable futons and good air conditioning. I particularly enjoyed the delicious dinner in Kaiseki cuisine and the buffet breakfast with great local products. The staff was kind, thoughtful, and helpful throughout my stay.

Nothing everything was great.

Nice staff, great view, comfortable room, perfect hot spring, accommodating staff.

Couldn't find any faults at all.

Located in a serene area, this hotel is an ideal place to relax and unwind. Guests can enjoy breathtaking views of the river from their rooms. the staffs are friendly and helpful, providing excellent service. the onsen facilities are well-maintained and perfect for relaxation.

The hotel could benefit from improving the availability of transportation to and from the nearby stations.

We had an amazing romantic escape at this hotel! the hot springs were definitely the best aspect of our stay. the water was perfect and silky. We enjoyed the fact that they let us stay a bit late in the morning bathing, which was very thoughtful. the air conditioning was also great, which is key when the weather is hot. the location was very convenient, we were able to explore the city easily. the room was spacious and had a gorgeous view of the river. And we loved the traditional Japanese-style decor. the atmosphere was very relaxing.

we missed having a shower in the room, but fortunately, the hot spring on the first floor made up for it.

This hotel offers great value for money. The staff are very friendly and accommodating, ensuring a pleasant stay. The rooms are comfortable, with traditional Japanese features and stunning river views, adding an extra charm to the experience. The hot spring facilities are a highlight, with silky smooth water and the perfect temperature. The complimentary pick-up and drop-off service from the station is a nice touch, making it convenient for guests.

Nothing to complain about.

Spending Christmas at this hotel was an amazing experience I will never forget. The view from my room was stunning, overlooking a beautiful river and the snowy mountains. The location of the hotel was perfect, right in the heart of the city, surrounded by many local shops and restaurants. The staff was extremely friendly and helpful, offering us great recommendations and helping with translation. The dinner was beyond delicious, with a variety of local and fresh ingredients. The breakfast was also a highlight, with a buffet of tasty options to choose from.

The walls of the indoor bath seemed a bit dirty which diminished our excitement. the hotel did not offer a shuttle bus, making it a bit challenging to get to and from the rail and bus stations.